After the last update of Adobe Flash player we are experiencing some technical difficulties. The Score Sample and Audio Sample features may not work as expected if you're using Firefox as your browser. We are working on fixing the problem and regret any difficulties you may experience.

FAQ

Below is a list of frequently asked questions (FAQ) about SAXpress.

If you can’t find the answer to you need please contact us with your question and we’ll do everything we can to assist you.

Downloads

All downloads are PDF files zipped together for downloading. Most computer operating systems have built-in ZIP support. Opening the downloaded scores and parts requires Adobe Reader. You can download and install Adobe Reader directly from Adobe.com. To learn more about … Continue reading

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File Replacement Policy

FOR REGISTERED USERS ONLY For 6 months after purchase, SAXpress will replace any downloaded file that becomes corrupted or lost. At our discretion, the replacement file will be sent directly to your registered email address or another download notification will … Continue reading

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Payment Methods

SAXpress accepts online payment via PayPal. Payment methods include a PayPal account, Visa, MasterCard, American Express, or Discovery credit card. PayPay may provide additional options in the future. Other payment options may be available for schools, universities, and performance organizations. … Continue reading

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Pricing

In the product description, you notice it says “Price: from $X.XX”. We don’t list a set price because our products are available for purchase in three different versions with different prices. At the lower left of the product description you … Continue reading

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Print on Demand

Although the most convenient way to purchase our sheet music is via download, SAXpress offers high quality prints of all our arrangements. We are a print-on-demand service:  we do not keep any printed copies of our arrangements on hand. You … Continue reading

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Privacy Policy

SAXpress has a very simple privacy policy. We don’t share your information with anyone. PERIOD. We use PayPal to process payments so that we never have your credit card or bank information. The only information we keep on record is … Continue reading

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Returns

No returns are accepted without prior permission. Before returning anything, please contact us via the online contact form to receive the necessary authorization. In the event your return is the result of an error we made in filling your order, … Continue reading

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Shipping

Shipping charges are automatically calculated during the checkout process and are based on the weight of the order. To review the shipping charges for your order, place all items in your cart and proceed to checkout. All costs are in … Continue reading

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