Below is a list of frequently asked questions (FAQ) about SAXpress.
If you can’t find the answer to you need please contact us with your question and we’ll do everything we can to assist you.
All downloads are PDF files zipped together for downloading. Most computer operating systems have built-in ZIP support. Opening the downloaded scores and parts requires Adobe Reader. You can download and install Adobe Reader directly from Adobe.com. To learn more about … Continue reading
FOR REGISTERED USERS ONLY For 6 months after purchase, SAXpress will replace any downloaded file that becomes corrupted or lost. At our discretion, the replacement file will be sent directly to your registered email address or another download notification will … Continue reading
SAXpress accepts online payment via PayPal. Payment methods include a PayPal account, Visa, MasterCard, American Express, or Discovery credit card. PayPay may provide additional options in the future. Other payment options may be available for schools, universities, and performance organizations. … Continue reading
In the product description, you notice it says “Price: from $X.XX”. We don’t list a set price because our products are available for purchase in three different versions with different prices. At the lower left of the product description you … Continue reading
Although the most convenient way to purchase our sheet music is via download, SAXpress offers high quality prints of all our arrangements. We are a print-on-demand service: we do not keep any printed copies of our arrangements on hand. You … Continue reading
No returns are accepted without prior permission. Before returning anything, please contact us via the online contact form to receive the necessary authorization. In the event your return is the result of an error we made in filling your order, … Continue reading